Happy people are more productive!

The full potential of digital transformation will only be realised if it succeeds in engaging people. Human-centred organisational design refers to an approach that focuses on the needs and capabilities of employees, rather than on technologies, products or processes. These are then aligned with the needs of the business.

The changes brought about by digitalisation often get out of hand, and then it can quickly happen that employees don’t feel listened to and the digital transformation comes to a standstill. Example: Automation is often accompanied by fear of loss. We make sure that digitalisation is not just about efficiency, but also about people and their organisation. Because happy people are more productive!

Book a free consultation now

Markus Holzner

Business Area Manager

bbv Switzerland

+41 41 429 01 77

Your Benefits

Modern organisational structures put people at the centre to meet the goals and demands of today and tomorrow:

  • Collaboration: We foster the willingness of all stakeholders to listen and work together.
  • Flexibility: We ensure that your organisational structures match the way your teams develop software efficiently.
  • Productivity: Software development becomes agile, making it easier and faster.
  • Efficiency: Better and more direct communication as well as improved processes help your teams achieve their goals faster.
  • Independence: After the consultancy, you can continue to improve your organisation on your own.

How do we go about it?

We talk to the relevant stakeholders at all levels – from software engineers to top managers:

  • Where do they stand?
  • What are the expectations of employees and managers?
  • What knowledge is available?
  • What are the visions and goals?
  • Where do we need to communicate?

From this we develop an approach tailored to your situation:

1. Kick-off

  • Formulate and sharpen a shared vision
  • Define goal and purpose
  • Determine scope and employees for the as-is analysis

2. Interviews with employees

  • Where are you personally?
  • What is going well?
  • What could be improved?
  • Where and how can you get involved?

3. Analysis of the organisation

  • Development processes
  • Decision making structures
  • Value stream analysis
  • Communication channels
  • Review of results from previous workshops

4. Develop a target image from the interviews

  • What problems are mentioned?
  • What ideas for solutions are there?
  • What is the current mood?
  • Who should be involved?

5. Develop a vision from the analysis of the organisation

  • Where can we optimise?
  • Is it clear who can and has decided what?
  • Which work steps take how long?
  • What is received by the employees?

6. Identify needs for action in different areas

  • Organisation
  • Team
  • Development methodology
  • Project Infrastructure
  • Methodology

7. Implement first steps

Once the need for action in the various areas has been identified, it is time to implement the first steps:

  • Establish a regular dialogue.
  • Create a communication plan to avoid uncertainty.
  • Start the pilot phase with the first work package.
  • Further work packages are prioritised, developed and planned.

Advantages of our approach

  • Product development continues throughout the process. Both are coordinated and aligned.
  • We involve all stakeholders.
  • We don’t just recommend a course of action, we help you implement it.
  • We talk to the team and line managers.
  • The result: happy employees, happy customers.
Patrick Labud, Senior Consultant, bbv

Flexible Strukturen sind das Rückgrat zukunftsfähiger Unternehmen. Wir unterstützen Sie dabei, diese Strukturen effizient zu gestalten und das Potenzial Ihrer Mitarbeitenden durch aktive Partizipation bestmöglich zu entfalten.

Are you looking to unlock the potential of human-centred organisational design in your organisation?

Then let us talk!

Book a free consultation now

FAQ on Organisational Design

The benefit is that it puts the needs and skills of employees first, leading to greater engagement, satisfaction and performance – and your customers will notice.

By involving employees in decision making and creating a supportive working environment, the organisation can increase its efficiency and adapt more quickly to change.

We not only provide you with a recommended course of action, but also help you to implement it, involve all stakeholders and ensure that your product development can continue throughout the process.

After the consultation, you can continue to develop your organisation independently if you wish.

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Customer experience lays the foundation for new digital business models

Digital business models are not an end in themselves. Rather their purpose is to offer a technical solution. The decisive factor is the transformation towards customer-centric value creation that brings with it a fundamental shift in culture. This is a challenging task that can only be accomplished within an interdisciplinary team, says Markus Holzner, Business Area Manager at bbv.

View blog post


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