User experience
Your users determine success
The days when technical features were the only factor determining the success or failure of software are long gone. The User Experience (UX) is a critical aspect of whether an application makes the break-through. Software should be perceived as being intuitive, ergonomic and attractive and allow efficient and effective use. On the other hand, software today also has to encourage positive emotions so that it is used more frequently and more intensively.
By viewing the user holistically, our UX experts ensure that the software developed generates a real sense of excitement.
Innovation workshops
From idea to business case. The innovation workshops provide a forum for us to develop business ideas with you relating to technological and methodological trend topics.
Innovation Workshops
Exceptional user experience counts
Software that is fully in line with the UX approach offers critical strategic advantages. Depending on the potential use of your application, the positive user experience can provide for enhanced customer retention, for example, as well as more productive employees or lower costs for support and training and therefore direct economic benefits.
A convincing user experience also pays off indirectly: It can help your company to stand out on the market and increase trust in your brand. It is even more important that the user experience is tailored as precisely as possible to your company, products and services. Our UX specialists know what matters.
We place our users centre stage
Whether new development or optimisation of existing software – we accompany your project from the initial idea to the finished product and integrate the UX approach from the outset. Our experts operate according to the principle of user centered design. They focus uncompromisingly on the individual user and their specific needs and incorporate the user accordingly.
We identify needs, expectations and also the context of use as part of requirement analyses, interviews or focus groups. Through rapid prototyping combined with reviews and usability tests, vulnerabilities and inconsistencies are already uncovered in early project phases. This ensures a streamlined development process and creates applications that offer a real added value for users and therefore also for their companies.
Marcus Exner
Senior Consultant
bbv Deutschland
User-centered design supports maintenance of the Gotthard Base Tunnel
The constrained time frames for maintenance in the world’s longest rail tunnel demand precise and efficient planning. As no software was previously available for managing the work, a solution was developed together with SBB using an agile process. bbv developed an intuitive design for the software, which is quick to learn, transparent and self-explanatory to use.
Success StoryMarco Corradini, Chief Conservation Planner Gotthard, SBB AG
bbv understood our unusual requirements and implemented them optimally in an intuitive user interface design. Professional and flexible – we were really impressed.
Poster on the topic of user-centered design
Focusing product development as a whole on end users is the basic motto of user-centered design. The DIN A2 poster of the same name explains the most important principles, illustrates the cycle of request, solution and evaluation and lists the various advantages this process offers. A poster for every product owner and project manager.
PosterBooklet: Usability, user experience and user-centred design
Users of computers and mobile devices today expect them to be simple, clear and comprehensible to use. They have to be designed with the user in mind and correspond to established and familiar operating concepts. This approx. 70-page booklet explains bbv’s approach to developing products, which are effortless to use and gain the approval of users.
Booklet
Faster processing and high data quality thanks to good usability
In the course of migrating to a new technology and architecture for a manufacturer of public authority software, the user interface was also to be redesigned. bbv designed the entire usability process from draft to software development in a user-centered design process and guaranteed successful implementation.
Success StorySoftware Development Quality Map
The map covers more than 80 topics in relation to software quality, arranged figuratively in eight countries. Readers can follow the orange route or explore the countries under their own steam.
Poster
Developing attractive products with usability engineering and scrum
The real success of a product is dependent on how and whether the user accepts it. bbv supported EAO AG in deploying usability engineering in order to optimise the user interface of a configuration software solution and thereby maximise user acceptance. Scrum techniques were used in the process.
Publication
HR digitization geared to people
The HR Hub is a modern self-service portal for employees with clear user journeys and comprehensive people analytics.
Publication
Digital relaunch with an individual software
The breathtaking mountain world of Pilatus is just a few clicks away: The new group reservation system of PILATUS-BAHNEN AG impresses with a clear user experience design and a future-oriented architecture.
Publication
Booklet: Cookbook for user interfaces (UI design)
This 120-page booklet contains general pointers for designing a user interface, but also specific proposals on particular topics. It contains the collective know-how of authors who have already tried out and implemented the proposals. Access is also simplified in this way for newcomers to this area.
Publication
Workshops Software Modernisation
Software modernisation: With the right strategy into the future
Software modernisation promises enormous potential: from increasing performance, improving security and quality to developing new business ideas.
Publication
Faster processing and high data quality thanks to good usability
In the course of migrating to a new technology and architecture for a manufacturer of public authority software, the user interface was also to be redesigned. bbv designed the entire usability process from draft to software development in a user-centered design process and guaranteed successful implementation.
Publication
User-centered design supports maintenance of the Gotthard Base Tunnel
The constrained time frames for maintenance in the world’s longest rail tunnel demand precise and efficient planning. As no software was previously available for managing the work, a solution was developed together with SBB using an agile process. bbv developed an intuitive design for the software, which is quick to learn, transparent and self-explanatory to use.
Publication
Poster on the topic of user-centered design
Focusing product development as a whole on end users is the basic motto of user-centered design. The DIN A2 poster of the same name explains the most important principles, illustrates the cycle of request, solution and evaluation and lists the various advantages this process offers. A poster for every product owner and project manager.
Publication
IoT solution for more digital B2B services
More digital services for greater customer loyalty: Komax Connect offers customers new insight online into the productivity of their Komax machines. Komax customers can use the IoT solution to access new digital services, thereby strengthening customer loyalty and paving the way for Industrie 4.0. bbv supported Komax in developing its cloud platform from integrating their machines to visualising the data.
Publication
Efficient new B2B webshop for SAG with 250,000 items
Search intuitively, find quickly: The new B2B webshop impresses customers thanks to good user experience and supports streamlined logistics for SAG. An international team enabled implementation as a best-shoring solution with consistent agile project management. bbv provided support for scrum project management, UX design, BI and test management.
Publication