HR digitalisation tailored to the individual

The HR Hub is a modern self-service portal that employees use to deal with their personal affairs quickly and easily. For the HR team and management, the solution creates more freedom to deliver high-quality HR services. The web solution impresses with clearly structured user journeys and comprehensive people analytics.

Smart social research reimagined

DemoSCOPE is breaking new ground with the “appnyx” app: The Swiss social research institute is offering customers a new digital solution in the area of survey research and data science. In collaboration with bbv, the company developed the innovative research app, which boasts a new type of digital survey experience.

Delight instead of frustration: What good UX design has to do with trust

A customer leaves the web shop feeling frustrated, an assembly line unintentionally comes to a standstill. Both can be the result of poor UX design. So that it does not come to that, interactive systems need to be developed in such a way that users trust them. bbv expert Flavio Maspoli explains how this can be done.

Interview: Why the metaverse is (still) a distant prospect for Swiss SMEs

Patrick Labud and Marco Ravicini have seen many IT trends come and go over the course of their careers. In this interview, the co-authors of bbv’s Technica Radar tell us, among other things, why they favour ethical software development over the metaverse, where energy could be saved and which IT topic should take centre stage in every company.

How augmented reality improves the customer experience

Furnishing the apartment with new furniture, personalising the car or tracking machines and production processes live: A wide variety of customer processes can be digitalised and thus simplified with augmented reality (AR), thus creating a better user experience for the end customer and greater efficiency for providers.

Customer experience lays the foundation for new digital business models

Digital business models are not an end in themselves. Rather their purpose is to offer a technical solution. The decisive factor is the transformation towards customer-centric value creation that brings with it a fundamental shift in culture. This is a challenging task that can only be accomplished within an interdisciplinary team, says Markus Holzner, Business Area Manager at bbv.

Software based on modular design

Low-code and no-code platforms allow even those not well versed in IT to develop productive business applications. Professional programmers should also make use of the relevant tools to complement rather than replace their work.

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