bbv has published its Technica Radar annually since 2020. In it, bbv’s CTO Board highlights which technologies will be business-relevant in the future – and which can be safely forgotten. In this interview, CTO Board Members Patrick Labud and Marco Ravicini explain why certain topics are trending and what you should be turning your attention to soon.
Better customer experience thanks to 3-in-1 reservation system
bbv developed a reservation system for individual passengers in collaboration with Pilatus-Bahnen AG. The new system significantly improves passenger flow locally and the visitor experience. With this solution, the railway company and bbv are building directly on the success of an earlier software project.
Six tips for improving the performance of your webshop
Performance problems are regarded as the ultimate conversion killer in eCommerce. What makes webshop performance degrade and what can be done about it? We will answer these questions in this blog post.
Making effective use of BIM data in facility management
Building information modelling makes it easier to plan and construct buildings, as well as operate them. But only under the right conditions. Christian Gavesi, project manager at bbv, explains in an interview which hurdles arise when using BIM data in facility management – and how Insel Gruppe AG is tackling them today.
IoT solution for more digital services
More digital services for enhanced customer loyalty: With Komax Connect, customers now have online insight into the productivity of their Komax machines. bbv supported Komax in developing its cloud platform – from connecting its machines to visualising the data.
HR digitalisation with the focus on people
The HR Hub is a modern self-service portal for employees with clear user journeys and comprehensive people analytics.
Technica Radar: These are the key IT trends for Swiss SMEs in 2023
Which IT technologies and trends should Swiss SMEs focus on? And which tools should be investigated? bbv’s Technica Radar provides the answer. It visualises the trends for IT decision-makers and software developers specifically for Switzerland.
How augmented reality improves the customer experience
Furnishing the apartment with new furniture, personalising the car or tracking machines and production processes live: A wide variety of customer processes can be digitalised and thus simplified with augmented reality (AR), thus creating a better user experience for the end customer and greater efficiency for providers.
Customer experience lays the foundation for new digital business models
Digital business models are not an end in themselves. Rather their purpose is to offer a technical solution. The decisive factor is the transformation towards customer-centric value creation that brings with it a fundamental shift in culture. This is a challenging task that can only be accomplished within an interdisciplinary team, says Markus Holzner, Business Area Manager at bbv.
